POSITION TITLE: Data Warehouse

SUMMARY:

Provide maintenance on existing project controls reports and create new project controls reports which will enhance the Savannah River Nuclear Solutions (SRNS) financial warehouse system. The subcontractor will gather requirements from the project controls customer and modify existing, or produce new reports while adhering to all SRNS IT protocols and required production support policies.

A qualified candidate should be someone who can work independently

DUTIES AND RESPONSIBILITIES:

Subcontractor must be familiar with Hummingbird BI/Query and knowledgeable of financial information. Must have extensive knowledge of PL/SQL, SQL language, be familiar with ORACLE database and job creation and scheduling familiarity with UNIX. Subcontractor must also be knowledgeable of the TOAD tool or SQL Developer tool. Subcontractor must have good communication skills to interface with project controls customer on their level to define and understand reporting requirements, and have the ability to cost-effectively and timely develop the solution to extract all data requirements for assigned projects. They will interface with other IT personnel to identify source data or communicate data requirements needed from other source systems. To comply with IT protocols and knowledge of Word and Excel is necessary.

REQUIRED QUALIFICATIONS:

Education: Bachelor Science degree in Information Systems or related field, or equivalent combination of education and experience. (Preference will be given to candidates with two or more years of current experience supporting data warehouse applications using Hummingbird BI-Query.) Experience/Skills: Candidate must demonstrate knowledge and abilities in the following:

1. Focus – The ability to remain focused on what is important to the business despite distractions. Commitment to team/department/company; understanding the help desk’s role in the company.
2. Problem Solving – The ability to identify and resolve problems quickly and effectively. Understands entire process from logging to informing customer solution is in place; knows when to escalate; implements solutions not fixes.
3. Proactive Thinking – The ability to take initiative to make improvements. Anticipate customer needs; looks for ways to make things better for the customer, to eliminate recurring problems, calls, is constantly learning.
4. Communication – Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification of requests. Responds well to questions. Ability to interact and communicate clearly in English with people over the telephone, often instressful situations. Writes clearly and informatively. Edits work for spelling and grammar.
5. Customer Skills – The ability to interact with customers in a polite and professional manner. Regards customer as most important part of job; respectful of customers and manages difficult or emotional customer situations. Responds promptly to customer needs and requests for service and assistance.
6. Professionalism – Uses time efficiently. Approaches others in a tactful manner. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions.
7. Teamwork - Contributes skills and capabilities to achieve the team’s goals. Is receptive to new ideas, builds strong working relationships and values diversity. Encourages and gives credit to others for their contributions and puts the attainment of team goals ahead of individual objectives. Ability to help desk agents and makes self available to STR and others.
8. Flexibility - Performs a wide range of tasks, responding to changes in direction and priorities. Accepts new challenges, responsibilities and assignments. Works outside of ordinary routine. Views problems or business situations from both own as well as another’s perspective. Adjusts to multiple demands and satisfying priorities. Utilizes new and unique methods to resolve issues. Possesses versatility demonstrated through performance and/or some experience in multiple skill sets.
9. Team/Company Fit – Enjoys working in a very casual environment in terms of relationships and communication; willing to work over time; doesn’t need any hand holding.
10. Technical– The ability to learn technical product information quickly and accurately. Working knowledge of:

a.    PL/SQL, SQL

b.    ORACLE

c.     UNIX

d.    TOAD

e.     Word

f.     Excel

g.     Hummingbird BI-Query

Physical demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment:

While performing the duties of this job, the employee will have a space exposed to normal noise level in the work environment.

Work Hours:

A 40 hour work week excluding SRNS holidays. Each work day has a 30-minute lunch.

Area Security Access:

A security clearance is not required.

PERFORMANCE REQUIREMENTS:             
Employee must develop information system solutions to address the below business needs:

Employee is required to develop and maintain applications to support facility work flow streamlining and consolidation activities that enable compliance with 2S and 8Q requirements. These processes are currently being implemented in some facilities and other operational areas have expressed a desire to implement the same practices.